Refund policy

Do you accept returns/exchanges

We have a NO refund NO cancellation policy unless something is wrong with your order upon arrival. Please E-mail us:

orders@addisonrays.com

Please contact us within 3 days of receiving your order if there is an issue. After the 3 days, we are not responsible to accept any exchanges and or refunds.  All Dresses, Rompers, Tunics, and Bows must be unused. Please contact orders@addisonrays.com before you ship your item for approval. If the order was our mistake we will send a return label via email. This will insure you that your exchange items make it to the proper place.

Upon receipt of the products we will send the replacement or a refund. 

• Addison Ray's is not responsible for lost packages due to misspelled or typed addresses or names.
• Addison Ray's is not responsible for paying shipping a second time for items returned to us because of incorrect addresses / names. You will be invoiced for the amount.
• Addison Ray's does not guarantee shipping time via our carriers. Delays can and may occur. 

ALL SALE ITEMS ARE FINAL.