Ready To Ship: If you item was a RTS or Ready to Ship item they all ship in 1-3 Business Days. We ship through USPS which takes 2-5 business days for the arrival, however delivery date cannot be guaranteed. Any package delays or issues please contact USPS before reaching out to us. 

Due to the volume of orders received we do not combine shipping. 

PREORDER or Made to Order: If you purchased a Made to Order item or a Preorder Item the listing will always be posted with a "SHIP BY DATE" Or “SHIPPING TIME 6 WEEKS” this means you item will ship on "the date listed" or possibly before the date. In a rare occasion shipping times maybe delayed due to unforeseen circumstances. If a shipping delay takes place I will update you via or fb vip.  Shipping times on these will vary depending on the listing from 2- 12 Weeks. Please make sure you look for the "Ship By Date" on all made to orders and preorders. All made to order items Ship as they are completed. They are always completed in a random order. 

All USA orders Ship VIA USPS with a Tracking Number.

 

Any shipping issues please use your tracking number to contact USPS, UPS or FedEx for updates on your order. 

After reaching out to your postal carriers about your issues if they can not be resolved please contact us at orders@addisonrays.com and we will try to resolve this issue if possible.